The EQUAL User Questionnaire

Welcome to the EQUAL Integrated System Questionnaire

If you would like further information about the project or need any help with the questionnaire then please contact the ITS EQUAL validation manager: Ken Fox (E-Mail:


Supply your answers by typing into the boxes or clicking on the appropriate boxes or pull down menus. When you have finished all you need to do is click on the "Send" button at the bottom of the form and your answers will be E-mailed to the EQUAL evaluation team. If you have any problems with sending the questionnaire using your WWW Browser then just send an E-Mail to Ken Fox ( Alternatively you might just want to print off the filled in form and then fax or post it to:

Ken Fox
Institute for Transport Studies
University of Leeds
United Kingdom

Telephone: +44 - 113 - 233 - 5351
Fax: +44 - 113 - 233 - 5334

The Questions

1. Name:
E-mail address:
2. Organisation:
3. Address:
4. Test Site:

5. Which of the following user groups are you in? (Click on as many as appropriate)
EQUAL System Operator EQUAL System Manager
EQUAL Sub-System Operator EQUAL Sub-System Manager
Teacher Primary School Pupil
Secondary School Pupil University Student
Tourist Researcher
Car user Public Transport user
Library user Museum user
SMART Card user Policy maker
Elderly Other

If Other then please specify:

6. Which of the following EQUAL applications have you used? (Click on as many as appropriate)
Virtual Museum Open Library System
Smart Card Digital Desks
WebCOMIS Bus Info
Building Permits OPANA / AIRVIRO
Library Booking System HUTSIM

7. Answer each of the following 10 questions by indicating how well you agree with given statement on a 5 point scale which goes from Strongly Agree to Strongly Disagree.

Evaluate each statement according to the following scale:

  1. Strongly Agree
  2. Agree
  3. Unsure - Use the centre column if you are unsure about a statement
  4. Disagree
  5. Strongly Disagree

Statement 1 2 3 4 5
It is easy to find what I want with the EQUAL system
The EQUAL system did not operate the way I expected it to
This EQUAL system has much that is of interest to me
I have learnt very little from the EQUAL system
I feel in control when using the EQUAL system
The EQUAL system is too slow
This EQUAL system is very useful
The quality of information obtained using the EQUAL system is poor
I have developed new skills by using the EQUAL system
I don't like using the EQUAL system

8. Please give any additional comments, if any, that you have about the usability, effectiveness and quality of the EQUAL Integrated System here:

To send your answers to the EQUAL evaluation team just click on the Send button below.

Thank you very much for your response.

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